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ITSM Process OwnerUPM • Pirkanmaa, FinlandJob DescriptionAs an ITSM Process Owner, you will be crucial in owning, designing, and maintaining ITSM processes within the Transition and Delivery area, including Change, Release, Agile, Project, Test, and Demand Management. This role is part of a new IT Service Management Office, focused on enhancing operational effectiveness through shift-left and AIOPS capabilities, delivering optimized and transparent ITSM products and SIAM services. We offer a fixed-term contract for approximately six months, with a possibility for an extension. This role involves monitoring, controlling, and optimizing ITSM processes to ensure their efficiency and maturity across our client's IT landscape and supplier ecosystem. You will lead process design, implementa...